P. Jones

It’s refreshing to read a book on leadership that delivers far more than just high-level principles but also practical and applicable tools that you can start using straight away.

Overcoming Blind Spots – Managing Unconscious Bias

You can’t sleep. You know it’s a problem but no one thinks they’re the problem. You know you need to be more inclusive, but you don’t know where to start. Policy changes didn’t work! Accountability did nothing. Training just made everyone feel bad. You’ve tried everything. It just won’t go away. It’s what’s keeping you up at night.

You can try all of the strategies, but until people become aware of and deal with their blind spots, you’ll be pouring money, time and energy down the toilet.

That’s where Tony comes in. He is the go-to-guy when it comes to when it comes to Unconscious Bias. He knows that bias goes way beyond race and gender. It has the potential to permeate every decision we make without us ever even realizing it. Federal agencies and corporations keep him on their speed dial because he’s uncovered the brain hack to tackling Unconscious Bias without playing the blame game.

Tony will help you uncover the secrets that the most inclusive organizations use to create a culture that attracts the best and the brightest. Your staff won’t need to take no-doze when they experience this powerfully positive program where they will:

  • No longer view bias as a touchy subject that must be avoided at all cost
  • Understand how unconscious bias acts as a blind spot affecting both behavior and decision making
  • Learn three simple mind hacks to neutralize personal bias and its effects
  • Quickly recognize and thwart bias with both individual and organizational strategies
  • Identify the impact of bias on co-worker and customer relationships
  • Prevent or reduce the consequence of bias in order to create a truly inclusive workplace

Escape Velocity – Leading Through the Disruption of Change

It happened again… A new regulation.  A new technology.  And now you have to implement a streamlined process and get everyone on board, quickly!  Now more than ever, you’ll need people, process, and technology to work together.  And you don’t have time to waste.

Tony is who a retired 2-star general turned to when he needed help guiding soldiers and civilians to embrace the BRAC transition, one of the largest organizational changes in history.  Tony knows how to launch people out of the past and into the future.

Organizational transitions and transformations are always about people; it is always people who have to embrace a new situation and carry out the corresponding change. Yet most efforts to adapt to change fall dramatically short of their goal because they fail to address the psychological transitions and behavioral transformations that must accompany any successful effort to change. Transition is difficult and if poorly managed, the result can be disastrous to the productivity, morale, and stability of everyone involved.

In this no B.S. program, Tony will teach you:

  • Three explosive strategies for escaping the past!
  • The hidden secret to buy-in! (No more, “but we always did it this way!”)
  • How to Identify and overcome the most common hurdles to implementing change
  • The easy way to stay locked on your target when plans change
  • How to turn saboteurs into surrogates and adversaries into advocates.
  • How to get everyone onboard…yes even that guy.

The Force Multiplier

Everyone says, great leaders are: buzzword, buzzword buzzword.  What sets great leaders apart from everyone else is not a bunch of buzzwords.  It’s the ability to get things done through others while bringing out the best them.  It’s being a Force Multiplier.

Leadership is all about leading people.  If you can’t effectively lead people, you can’t be considered an effective leader.  The Force Multiplier is for everyone who wants to maximize their ability to lead people.

Tony Chatman provides a fresh approach to familiar, real world problems facing leaders.  He provides a practical roadmap to prepare leaders for the diverse challenges of leading people.

Learn How to:

  • Get the best out of everyone
  • Build trust, loyalty, and respect among your team
  • Transform adversaries into allies.


Whether you’re a frontline leader or a member of the C-suite, leading people is critical to your career success. Drop the “There’s no good people out there” excuse and become The Force Multiplier.

Escape Velocity – Escaping the Forces of Mediocrity

If you’ve ever looked at your life and thought, “I imagined I would be in a different place in life by now,” then this keynote is for you.  Wherever you are today, at some point in the past you (whether knowingly or unknowingly) made an appointment to be there. This is all about taking charge of your life. You will learn:

  • How to identify what success is for you
  • What hidden forces are stopping you from achieving your goals
  • How to create enough internal energy to overcome any obstacle that comes your way
  • How to escape the gravitational pull of mediocrity

You will be motivated and you will be inspired, but most importantly, your life will be transformed forever.

Can’t We All Just Get Along – Building A Healthy Workplace Culture

Difficult relationships are everywhere, at the store, in your neighborhood, lying in the bed next to you, but in the workplace they pose a serious threat to your career. Yet most of us get little thoughtful guidance from parents and teachers on how to build healthy relationships and work in groups. There is both an art and a science to building relationships, and it’s anything but natural. Work is done in teams, and often, the most important projects fail, because people can’t work together. This presentation will help you build healthy, working relationships that will not only produce results with coworkers, but with everyone else you encounter.
In this presentation you will:

  • Discover what every group must go through in order to become a high performing team
  • Learn how to turn a diverse group of people into a smooth-functioning team
  • Be equipped to fix team dysfunction
  • Learn how to build trust, loyalty, and respect among your team
  • Gain insight into what keeps people from being engaged at work and how to overcome it
  • Learn how to harness inborn worker motivation to accomplish organizational goals
  • Overcome the inherent barriers of mistrust that often occur in workplace relationships
  • Learn how to connect with and influence critical relationships within the workplace


You’re Getting on My Last Nerve – Dealing with Difficult People and Situations

Difficult people have a way of getting under your skin and making life a nightmare. In fact, sometimes it seems as if though their goal in life is to make you miserable. The problem is that difficult people are everywhere: at the store, in your neighborhood, lying in the bed next to you, but in the workplace they pose a serious threat to your career, health, and sanity. And unfortunately, you can’t run away from them because you need them to get your job done. But there is good news. People may be difficult but they’re not impossible. If you learn some simple principles and strategies, you can learn to not only deal with difficult people, but work with them in a productive way without having to sacrifice your self-esteem. This information filled, interactive workshop will prepare you for the difficult people and situations.

In this session you will:

  • Learn how to determine what makes difficult people tick
  • Quickly identify the root cause of the most common behavioral problems
  • The most common mistake well-intentioned people make that actually makes the conflict worse
  • Learn real-world strategies for dealing with difficult people, including:
  • Determine whether you might be part of the problem and if so, what you can do to fix it.
  • Learn when and how to use the most effective strategies for dealing with conflict
  • when it’s best to just walk away…
  • Learn how to create a blueprint that will guide you through the most difficult conversations you will ever face

Don’t Miss this workshop

Let’s face it: Difficult people aren’t going away and there is very little chance that they’re going to change.  In fact, more often than not, they don’t even think there’s a problem, at least not with themselves.  It’s up to you to make the difference.

Building Your Bench – Keys to Building A Leadership Pipeline

Let’s face it, good leaders are hard to find and even harder to create. Every organization appears to be experiencing some sort of leadership shortage regardless of industry, size and whatever other variable you can come up with. This famine of future leaders is forcing organizations to choose between two equally damaging options: Either leave leadership positions vacant, or fill them with unproven and unqualified candidates. The realities of this situation destroy organizational goals, customer service, morale, employee retention, production and ultimately the bottom line.

The top performing organizations and leaders have learned that the ability to select, integrate and develop high level leaders is critical to their organization’s success. This workshop is designed to equip organizations and existing leaders with the tools necessary to select candidates for future leadership positions and to help determine how to develop candidates to their maximum leadership potential.

In this workshop you will learn:

  • What succession planning is and why it’s important
  • The real risks of not having a leadership pipeline
  • Why some people perform well in their current positions, but aren’t good fits for a leadership role
  • The five things people want most from their manager
  • The three most important factors to consider when choosing a future leader
  • The difference between people who perform well at their current level and people with a high likelihood to succeed at higher levels
  • How to choose the most likely future leaders from the people you have
  • The top factors that kill the development of potential leaders
  • The top ways of developing employees into world class leaders

Leadership Essentials – Training for New Supervisors

This workshop is designed to give new managers both concepts and practical tools that will both make them more effective leaders and will prepare them for greater levels of responsibility in the future. This workshop is highly interactive utilizing assessment tools, group activities, role playing and other activities used to maximize the adult learning experience. This multi-day program is presented in a traditional classroom setting. The topics contained in the course are Leadership, Team Building, Conflict Management, Diversity, Accountability, Leading Change and Communication.


  • The initial jump from worker to leader
  • Define “Leadership”
  • The daily responsibilities of an effective Leader
  • Critical actions that will boost your credibility, establish your authority, and earn respect
  • Establish a professional and effective relationship with your boss
  • Understand your natural leadership (using assessment tool)
  • Create a leadership development plan based on your natural leadership
  • Lead by influence (with or without authority)
  • Avoid common management missteps
  • Lead by example

Team Building

  • Assess the strengths and skills of your team members
  • Lead people with different behavior styles
  • employees on “goal accomplishment”
  • Harness inborn worker motivation to accomplish organizational goals
  • Maximize the effectiveness of each member of your team through mentoring and personal coaching
  • Create and employee development plan
  • Learn how to build trust, loyalty, and respect amongst your team
  • Create a collaborative environment

Conflict Management

  • Identify and understand the most common causes of conflict
  • Identify your natural style of managing conflict (using assessment tool)
  • Learn how to resolve conflict without taking sides
  • Learn why people are often difficult and how to work effectively with them
  • Keep conflict from escalating by utilizing key phrases and eliminating caustic communication
  • Handle difficult situations (e.g. employee publicly disagrees with you, etc.)
  • Handle complaints without losing your cool
  • Deal effectively with unacceptable behavior
  • Prepare to effectively engage in difficult workplace dialogue
  • Create an environment that minimizes unnecessary conflicts


  • Understand the value of diversity
  • Recognize changing demographics and increasing diversity in the workforce; learn to maximize the value of a multi-generational, multi-cultural workforce
  • Understand the sources of diversity related conflict and learn to leverage the differences in perspectives to enhance the worker experience as well as help to achieve the vision and mission of the organization.
  • Identify and avoid common missteps and pitfalls
  • Build effective multicultural teams by nurturing an inclusive culture where people respect differences and strive to understand each other.


  • Understand both the formal and the informal processes of managing employee performance
  • Deal effectively with root causes of poor performance
  • Make delegation a natural part of your leadership routine
  • Learn to set goals that workers can aim for and achieve
  • Train yourself and your workers to take responsibility for results
  • Deal effectively with tardiness and absenteeism
  • Take control of your time and schedule
  • Learn to manage yourself so that you’re capable of effectively managing others

Leading Change

  • Create an environment that encourages creativity, flexibility, and innovation
  • Help workers embrace transition and change
  • Determine when the process is as important as the results (and when it’s not).
  • Empower workers to proactively find solutions to problems
  • Adapt to change, transition and unexpected situations


  • Gain an in-depth understanding of the different components of human communication (e.g. verbal, nonverbal and para-verbal) and how they affect what is heard and what is done.
  • Identify the filters that affect how messages are received
  • Become a more effective listener
  • Determine your natural communication style
  • Communicate effectively through email
  • Lead efficient and productive meetings
  • Give powerful and effective presentations
  • Give criticism and negative feedback without provoking workers
  • Replace common words and phrases that destroy your authority and credibility, and cause conflict with words and phrases that build trust, credibility, and loyalty.