"I have taken 7 leadership courses in the last 3 years (including the 4 Roles of Leadership) and this was the best".

Johnnie Powell
National Weather Service

LEADERSHIP DEVELOPMENT, TEAM BUILDING SKILLS, DIVERSITY, TRANSITION MANAGEMENT,

CONFLICT RESOLUTION, COMMUNICATION SKILLS, PERSONAL DEVELOPMENT

 

COMMUNICATION SKILLS

  • Gain an In-Depth Understanding of the Different Components of Human
    Communication and How They Affect What is Heard and What is Done
  • Learn What to Say (The Right Words, The Right Way in The Right Context)
    to Get the Results You Want
  • Learn the Communication Dynamics Between Supervisors And Employees
  • Learn to Replace Common Words and Phrases that Destroy Your
    Authority and Credibility, and Cause Conflict with Words and Phrases that
    Build Trust, Credibility, and Loyalty
  • Learn How to Identify the Filters That Affect How Messages Are Received
  • Learn How to Become a More Effective Listener
  • Learn How to Determine your Natural Communication Style
  • Learn How to Communicate Effectively Through Email
  • Learn How to Lead Efficient and Productive Meetings
  • Learn How to Give Powerful and Effective Presentations
  • Learn How to Give Criticism and Negative Feedback Without Provoking Worker

 

 

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